Returns & Exchanges
At BigBoi, we want to ensure you are 100% satisfied with your fit, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Simply ensure original tags are attached and the garment is in its original condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Pack Your Items
Securely place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing